Privacy Policy for Mindra & Control

This Privacy Policy describes the information that Mindra & Control (a solar energy solutions provider) collects from or about you when you interact with our website, mobile application, and services. It also describes how we may use, share, and handle the information we collect.

Mindra & Control specializes in solar power systems, renewable energy products, and related installation and maintenance services. We view the protection of your privacy as a fundamental principle and ensure compliance with applicable data protection laws, including the Information Technology Act, 2000 and relevant rules.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from accessing or using our platform.

1. Information We Collect

When you interact with our solar energy services—such as requesting a quote, scheduling a site assessment, or purchasing our solar systems—we may collect:

• Personal Identifiable Information (name, email address, phone number, address)
• Site-specific details for solar installation (property location, rooftop dimensions, energy consumption data)
• Billing and payment information (credit/debit card, UPI, bank details for transactions)
• Technical data (IP address, browser type, usage patterns)
• Correspondence or communications with our team regarding solar products or support

2. How We Use Your Information

We use the information collected for purposes such as:

• Providing and maintaining our solar energy services
• Processing your inquiries, orders, and service requests
• Conducting site assessments and feasibility studies for solar installations
• Issuing warranties and providing after-sales support
• Improving our website, services, and customer experience
• Sending updates, promotional offers, and energy-saving tips (you may opt-out anytime)
• Complying with legal obligations and enforcing our Terms of Use

3. Cookies and Tracking

We use cookies to enhance user experience, analyze traffic, and customize content. Cookies do not store personally identifiable information and can be managed through your browser settings.

4. Sharing of Personal Information

We may share your information with trusted third parties for purposes such as installation services, financing partners, and warranty processing. We do not sell your personal information to unaffiliated third parties. Information may also be shared if required by law or to protect our legal rights.

5. Security Measures

We implement strict security measures to safeguard your information against unauthorized access, loss, or misuse. Sensitive information (like payment details) is encrypted during transmission and securely stored.

6. Your Choices and Rights

You may request access to, correction, or deletion of your personal information by contacting us at the email below. You may also opt-out of promotional communications.

7. Links to Third-Party Websites

Our website may contain links to external sites related to renewable energy financing, government programs, or partners. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and continued use of our services implies acceptance of those updates.

9. Contact & Grievance Officer

For any questions, concerns, or grievances regarding this Privacy Policy, please contact:

Email: emen.info@mindragreen.com
Address: Mindra, 102 Devraj Industrial Park, Piplaj-Pirana Road, Piplaj, Ahmedabad - 382405(Gujarat)